Blog Classic
December 11, 2019 2019-12-11 6:46Blog Classic
Stories My Daughter Told About the Stories
Bernard Kelvin Clive Perception and its Impact Are you a storyteller? The average person might instinctively say, “No!” However, the truth is that we all are, in our unique ways. Every day, we weave narratives in our minds, conversing with ourselves. These internal stories are not trivial; they are the subtle levers that …
The Spicy Sobolo Story: What Customer Feedback Can Teach African Brands About Improvement
A Customer’s Account and a Brand’s Opportunity “Feedback is ways brands can look back” – Bernard Kelvin Clive. Today we will explore the power of customer feedback through a personal story. It highlights the positive and negative impacts feedback can have, not just on the customer experience, but on a …
The Pen and Pencil Lesson: What My Kids Taught Me About Permanent Personal Branding Decisions
A Metaphor for Growth in Life and Business Today, I want to share an interesting lesson I picked up from my kids a couple of months ago. Kids are really interesting to be with and if we pay attention to them, we will pick lots of teachable moments. Here’s one. …