The Brand Game Changer

“The world is fast changing, and until you learn to adapt and adjust to stand out from the masses, you will fade into oblivion.” — Bernard Kelvin Clive

A few months ago, my team was racing against the clock to prepare for an event. The kind of preparation where everything that can wait, waits, and everything that can’t lands on your table at the same time. One of the things on that table was a flyer. We needed it fast, and we needed it good.

So we did what we’ve always done. We engaged an external designer, sent over the brief, and gave them roughly twenty-four hours to turn it around. Fair enough. Twenty-four hours for a professional flyer, with the event breathing down our necks, felt reasonable.

The designer came back with a sample. Our events team, the ones who live and breathe the small details, started going through it the way event people do. “I don’t like this here.” “Can we move that there?” “This colour isn’t speaking.” Normal back and forth. We sent the corrections across, and the designer told us to expect the update in a few hours, maybe the full twenty-four again.

While we were waiting, something happened that none of us saw coming.

The Unexpected Change

One of my team members, Maame Esi Yamoah, has zero background in graphic design. Not a single class, not a single late-night tutorial on Photoshop, nothing. What she does have is a habit of playing around with ChatGPT’s image generation, prompting it for fun, testing it out the way some people test out a new recipe on a slow weekend. She quietly opened the tool, typed in what she had in mind, and in two to five minutes, she had her own version of the flyer.

She dropped it in the group chat almost as an afterthought. No big introduction. No “look what I made.” Just, here, what do you think?

And the room shifted.

“Oh, this is getting better,” someone said. The design went up alongside the one the professional was still working on, and both were sent to the people in charge for a final decision.

Here’s the part that humbled me. Almost everyone pointed to the AI-generated flyer. Not the one a trained designer with years of experience had produced. The one a beginner with no design background had built in under five minutes, using a tool she’d only been practicing with for a few months.

The designer came back hours later with the revised version, exactly as promised. The team looked at it, looked at Maame’s version again, and still chose hers. When more corrections were needed on her design, those corrections took minutes to apply. Not hours. Minutes.

That flyer, the one built by someone with no formal design training, was the one that eventually went out. The one we used for the event.

I sat with that for a while.

It’s Not Really About AI

We keep having this conversation about whether AI will take our jobs, and at this point, I find it a slightly lazy conversation. Here’s what I think is closer to the truth: AI is not coming for your job because it’s AI. It’s coming for the job of anyone who has quietly stopped growing in their own field. A skill that isn’t being sharpened becomes a skill that gets replaced. That’s not AI’s fault. That’s just what happens to anything that stands still while everything around it keeps moving.

Think about what actually happened in that story. On one side, a designer with years, maybe two decades, of professional training and tools behind her work. On the other side, someone with zero design background and a few months of curious, consistent practice with a new tool. And curiosity won the vote in the boardroom. Not credentials. Not years of experience. Curiosity, practice, and a willingness to explore something new, against twenty years of mastery using the old way.

That should sit somewhere a little uncomfortable for all of us, myself included.

And it wasn’t only about technical execution either. What won the vote wasn’t just that Maame’s flyer was produced faster. It was that, somehow, it carried a feel the team responded to. The eye for what looks right, what we like to call “taste,” used to be something you built slowly, over years of training, critique, and exposure. Now a beginner with a sharp instinct and a good prompt can put that instinct on the table next to twenty years of formal craft, and the room doesn’t automatically choose the twenty years. That tells you taste itself is being democratized alongside speed, and that’s a much bigger shift than one flyer.

Speed Is Now Part of the Brand

Now let’s talk about speed, because that’s really the second half of this story, and I think it might be the more important half for your brand.

It was taking our designer roughly twenty-four hours to turn around one update. Every fresh correction added more hours to that clock. Meanwhile, the AI-generated design was being corrected and re-corrected inside five-minute windows. We weren’t just comparing quality at that point. We were comparing speed of service, and speed of service is no longer a nice-to-have sitting somewhere below quality on your list of priorities. It is fast becoming part of the brand experience itself.

Think about what that means for the way you serve your own clients and customers. The market is being trained, daily, to expect ideas to move from concept to something tangible almost instantly. Someone has an idea in the morning, and by afternoon they have a working draft, a mockup, a flyer, a landing page, a pitch deck, something they can react to and refine. That used to take days. Sometimes weeks. Now it can take an afternoon, sometimes less.

As a brand strategist, I have to take this seriously. Clients are not just comparing your finished work against another brand’s finished work anymore. They are comparing how long it took to get there. A client who has seen a flyer turned around in five minutes by their own staff will quietly start measuring your agency, your studio, your consultancy against that five minutes, whether they say it out loud or not. Turnaround time has quietly become part of your brand promise, alongside quality, price, and trust. Ignore that at your own risk.

And this isn’t only about design. The same thing is happening with copywriting, with prototyping, with idea development generally. The moment a concept drops in the mind of an entrepreneur or a business owner, a digital prototype can be built almost immediately, tested, even pre-promoted, long before it would have traditionally reached a designer’s or a developer’s desk. That cuts out days, sometimes weeks, of manually sourcing a designer, a copywriter, a developer, just to test whether an idea even has legs.

Let me give you a small example; I was working on a project that needed a fair amount of manual processing. I set up an AI agent, gave it the tools it needed, and left to drop my kids off at school. By the time I got back, the task was done. Not started. Done. Hours of work that would normally have had me sitting behind a screen, manually pushing through, were handled while I was doing something else entirely with my morning. Right prompt, right tools, right setup.

I share that not to make a case for any one tool, but to make a point about time. Time saved is value created. And in branding and business, value created eventually shows up as money earned, or money lost to someone who got there faster than you did.

What This Means For Your Brand

So here’s what I want you to sit with, if you’re an entrepreneur, a coach, a brand owner, or someone trying to build something that lasts.

I see versions of this story everywhere now. Young creatives without formal training are quietly outpacing established studios on speed and on output, simply because they treat these tools as part of their daily hustle rather than something to be cautious about. Established players who would never have considered themselves “behind” five years ago are starting to feel the ground shift under them. This is not a Silicon Valley story happening somewhere far away. It is happening in our markets, on our streets, inside our own teams, right now.

This is no longer a “wait and see” moment. It’s a “get in the pool or get left standing on the side” moment. Somewhere on your team, or on your competitor’s team, there’s a Maame Esi Yamoah quietly experimenting with a tool after hours, building a skill that doesn’t show up on a CV but absolutely shows up in the output. The only real question is whether that person is on your team, building your brand forward, or somewhere else, quietly doing the work you used to charge for.

I’ll be honest with you, not everything coming out of these tools right now is excellent. Go online, and you’ll find plenty of design work that’s sloppy, plenty of writing that reads as if nobody refined it. That’s true, and it’s worth saying out loud so we don’t pretend this is all polished already. But that’s not really the point. The point is the trajectory, not the current imperfection. A year ago, what Maame did in five minutes wasn’t possible the way it is today. A year from now, it will be even faster and even better. The tools are climbing. The only real question is whether you’re climbing with them.

Mastering these tools is no longer optional homework for “tech people,” while the rest of us focus on “the real work.” The tools have become part of the real work now, whatever field you’re in. Design, writing, coaching, consulting, sales, accounting, it doesn’t matter. The tools are already being mastered and used by someone in that field, right now, while you’re reading this. The earlier you put your ear to the ground, explore, adapt, and build the habit of working alongside these tools, the better positioned your brand will be. If you sit this one out, you won’t be sitting it out quietly. You’ll be sitting it out while someone else, possibly someone with far less experience than you, takes the work right out from under you.

What stays with me most about that whole flyer episode isn’t really about AI at all. It’s about Maame. She wasn’t trying to prove anything or replace anyone. She was simply curious, and she practiced that curiosity quietly, on her own time, with no pressure on her to perform. That curiosity, more than any design certificate, is what decided whose work ended up on the banner for our event.

That, to me, is the real lesson for your brand. The differentiator going forward will not always be who trained the longest or who has the most letters after their name. Increasingly, it will be who is practicing right now, today, with the tools already reshaping their field. Training tells you where someone started. Practice tells you where they’re headed. And in a market moving at this pace, where someone is headed matters a great deal more than where they started.

So get involved. Get moving with the tools and the technology already living inside your field, and let your brand build on top of that, not in spite of it. Everything is more possible now than it has ever been. Creatable, testable, workable, almost instantly. Just explore.

Think about this, as an entrepreneur, as a coach, as a brand: how are you going to move your business forward with what’s already sitting right in front of you?

The best is yours.

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