Blog Classic
December 11, 2019 2019-12-11 6:46Blog Classic
8 Low-Profile but High-Paying Careers African Professionals Should Consider
Bernard Kelvin Clive Today, we’re taking a fresh scoop into one intriguing aspect of the Silent Brand series. And yes—if you’re curious to dive deeper, grab a copy of my latest book UnGoogleable Brands, available on Amazon and all major digital platforms in audio, eBook, and print. Now here’s the thing: not everyone …
Do You Really Care About Your Customers? A Brand Honesty Check for African Businesses
“A business without customers is just a hobby with expenses.” – Bernard Kelvin Clive Today, we continue our series on customer care, customer experience, and handling negative feedback. This is especially vital for small business owners and brands who want to build and sustain a cordial relationship with clients. Businesses …
How to Handle Brand Mistakes and Client Feedback Without Damaging Your Reputation
Handling Mistakes and Feedback “You can’t advance if you can’t be advised.”— Bernard Kelvin Clive Feedback is important, especially for entrepreneurs, solopreneurs, micro, small, and medium enterprises (MSMEs), and personal brands. Over the past decade, I have interacted with many entrepreneurs, business owners, solopreneurs, and freelancers in various ways. One …