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customer care tips

Brand Customer Care Tips

7 Ways to Help a Complaining Customer into a Complimenting Customer   Listen “To listen closely and reply well is the highest perfection we are able to attain in the art of conversation. ” – Francois de La Rochefoucauld Respect …

jim lukaszewski

5 Things Leadership Should Do in Crisis with Jim Lukaszewski America’s crisis Guru

How to manage your brand and business in times of crisis. Listen to the interview I had with Jim Lukaszewski 5 Things Leadership Should Do in Crisis with Jim Lukaszewski America’s crisis Guru James (Jim) E. Lukaszewski (Loo-ka-SHEV-skee) is one of …

Snapchat for brands

Snapchat Tips for Brands

One of the best platforms to use in establishing your expertise and#brand now as a Photographer is SnapChat. ~ Bernard Kelvin Clive In this episode I share some tips to help you use snapchat to expand your brands reach, Snapchat …

key-protect

How to Protect Your Brand Online – Identity Theft

8 Ways to Protect Yourself Online Identity theft: “When one’s personal information is stolen and used by an imposter to gain an advantage.”   Don’t share your passwords and change your password often Avoid visiting fake sites, pornographic sites and …